Ambassador Program FAQ

No, sorry. The Leonisa Ambassadors Program is only available for US residents.

Of course! You can go up through the levels depending on the dollar amount of purchases made. However, you won't go down a level. Starting from when you purchased your Membership, the discount you paid for is guaranteed for 6 months. The purchase amount doesn't matter during that time.

After the first 6 months, your level and your discount will depend on the purchase amount and the sales you make through your Virtual Store.

If you haven't made any purchases or placed any orders during a period of 6 months, you will automatically be removed from the Leonisa Ambassadors Program. To come back after your account is removed, you'll have to buy your Sign-Up Membership again and start a new account.

You can see the orders you've placed directly through your Virtual Store through your Ambassador profile.

The orders your clients place through your Virtual Store can be seen on the "Commission History" tab on your Ambassador profile.

You can change your personal information - including your shipping address, email address, bank information, etc. - from your Ambassador profile.

Log into your Leonisa Ambassador account on leonisa.com and select the items you'd like. You can enter your order from your account using the "Place Order" option that you will find in your Ambassador profile.

Yes! You can take advantage of all the offers and discounts on our Webstore at leonisa.com. The additional discount will be added to your existing one. One exception: The prices of all items from our Sale category are final and your Ambassador discount will not apply for these items.

Yes. You must pay for every order at the time of purchase.

Details of costs and delivery times can be found on the Shipping Costs & Times page.

Go to our Returns Center to process a return or exchange. Click here to learn more about our Returns and Exchanges policy.